6 Steps to Finding a Managed Print Services Partner in Atlanta

Print operations often get forgotten when considering ways to save money. If you are ignoring the cost of your print operations, you are definitely spending more money than necessary. Consider working with an MPS partner to help you optimize your print environment, reduce costs up to 30%, and protect against hackers.  

Printing is essential for many tasks, such as creating patient records, printing prescriptions, scanning insurance forms, and sending faxes. However, printing can also be a source of frustration, waste, and risk if not managed properly. That’s why your company should consider these steps in hiring a company that offers managed print services (MPS).

6 Steps to Finding a MPS Provider

  1. Know Your Needs
    Evaluate your organization’s printing needs and requirements to help you identify the functionalities you need in a managed print solution. Start by analyzing your company’s printing volume. Also, take note of the number and types of printers and copiers used in your business and the type of issues you are having.
  2. Determine the Total Costs
    Consider the total cost of ownership and maintenance. These include ongoing maintenance and support; costs of supplies and consumables; emergency services and technical support. Finding a company that offers a flat monthly fee structure avoids any expensive unknowns. Choose an MPS that offers the best value for your organization.
  3. Assess the Vendors Experience and Expertise
    Search for vendors with a proven track record. Ask for references and case studies to gain insight into their experience and success in the field. A knowledgeable vendor can help you identify opportunities for process improvement and cost savings.
  4. Verify the Vendors’ Security Protocols
    Cybercrime is prevalent so security is a critical concern when it comes to managed print services, especially in the medical field. Look for vendors with robust security measures in place including encryption and data backup and recovery capabilities. Also ensure the vendor is compliant with industry regulations, especially if you are a healthcare system adhering to the standards required by HIPPA.
  5. Chose a Vendor that Integrates Existing Hardware
    When evaluating vendors, they need to be able to integrate with your current print environment to ensure seamless operation and maximum efficiency. By doing so, you can reduce implementation costs and minimize disruptions to your business operations. Also, consider the vendor’s compatibility with different printer models, operating systems and software applications.
  6. Consider the Vendor’s Service Agreements and Support Options
    Look for vendors with service agreements that cover all aspects of print management including hardware, software, and supplies. Also, consider the vendor’s support options including phone and email support, online support portals and on-site support options. Take note of vendors with a strong track record of providing timely and effective support to their customers. 

Bottom Line

Choosing the right managed print solution can have a significant impact on your organization’s efficiency, productivity, and overall success. These services can help you achieve several benefits for your medical office.

  1. Saving money
    MPS can help you reduce your printing costs by up to 30% by eliminating unnecessary devices and maintaining and updating your equipment and handling your printer supplies.
  2. Providing Business Operation Analysis
    MPS consultants provide an in-depth analysis of your business operations and optimum device utilization. They will review your current systems and provide recommendations to improve them – removing old devices, integrating or shifting existing hardware components, and buying new equipment when needed. Then implement the solutions into a unified solution.
  3. Improving Efficiency
    Partnering with an MPS can help you streamline your workflows and enhance your productivity by ensuring that your devices are always functional, up-to-date, and compatible with your IT systems. MPS can also provide you with cloud-based solutions that enable you to print from anywhere, scan to email or cloud storage, and integrate with your electronic medical records (EMR) system.
  4. Enhancing Security
    Did you know printers are targets for hackers who want to steal your data, spy on your activities, or disrupt your operations Don’t let hackers use your printers as a gateway to your network and data. Managed print services can monitor your network for threats and provide you with regular reports on your print activity and compliance status. These services help you protect your sensitive data by implementing security features such as encryption, authentication, access control, audit trails.  

If you want to learn more about how MPS can benefit your organization, contact R&D Computers Inc.  With 29 years of experience, our certified technicians are experts in providing MPS solutions for the healthcare industry. We can help you transform your print environment and enhance your patient care.

Let’s talk. Call us at (800) 350-3071 or schedule a FREE discovery call and evaluation today!

5 Reasons to Consider Managed Print Services for your Medical Offices

If you run a medical office, you know how important it is to print, scan, and copy documents efficiently and securely. However, managing your print environment can be costly, time-consuming, and complex. That’s why you need managed print services (MPS) to optimize your print operations and reduce your expenses.

MPS is a service that provides you with a comprehensive solution for your print needs. MPS providers can assess your current usage, design a customized strategy, install, and maintain your printers, automate your supply orders, and monitor your print security for compliance. According to BizTech Magazine and Gartner, you can save 20% to 30% on your printing costs, improve your productivity and workflow, and protect your patient data and privacy.

  1. Simplified Planning
    To run your medical office, you have to print many important documents. A MPS will review your current systems and provide recommendations to improve them, and then implement the solutions. Ask if potential vendors can integrate your existing equipment into the network, so you purchase only what’s required to make the plan work.
  2. Controlled Costs
    The cost of printing is rising at an increasing rate. Having a qualified printing provider can help bring down those costs. With managed print services, you are in complete control over the printing process, allowing you to reduce costs without compromising the quality of your print jobs. You can also easily track your cash flow with unified billing.
  3. Automated Supply Fulfillment
    If your toner or paper supply is running low, you can order more through an automated system to minimize downtime and keep your office running smoothly. Save on paper, ink, and resources. With automated fulfillment services, you are always prepared.
  4. Consolidated Support
    Managed print services will connect you with one vendor to manage the maintenance and support of multiple devices and operations. You can decrease downtime by scheduling routine maintenance or reach out to your MPS for emergency support. A technician will be dispatched directly to your doorstep.
  5. Recycling Program
    MPS can also help you achieve your sustainability goals by reducing paper waste, energy consumption, and lowering your carbon footprint. Recycling programs for your used cartridges and devices help your office make a positive impact on the environment while improving your bottom line.

Managed print services offers many advantages for your medical office. By outsourcing your print management to a trusted provider, you can focus on delivering quality care to your patients while enjoying improved performance, security, and savings from your printing solutions.

Are you ready for better print support? With over 29 years in the business, R&D Computers of Atlanta delivers managed print services to save your office up to 30% on your all print costs.

Let’s talk. Call us at (800) 350-3071 or schedule a FREE discovery call and evaluation today!

Location Matters When Your IT Network Gets Breached

With current security issues and core operational and process challenges, many IT leaders are turning to IT management outsourcing.  A partnership with a local managed IT services provider can offer great benefits by providing an extension to your IT team. Quality IT outsourcing enables your staff to focus on strategic company initiatives by managing the infrastructure, end user systems, applications, day-to-day tasks and onsite support necessary to maintain the health of the IT infrastructure. 

A qualified IT outsourcing company takes a proactive approach with comprehensive service plans and active monitoring for abnormalities, issues, and more. Some of the many benefits of adding MSP services company to your team include: 

  1. Strategic Planning – Plan, design, and deliver sustainable technology solutions for your business to ensure its technology infrastructure is maintained and running at peak efficiency.
  2. Managing Operations – Provide a full breadth of managed services, including 24×7 monitoring, incident management and reporting. 
  3. Active Virus Protection – Protect your data, devices, and network from hackers and thieves. 
  4. Ongoing IT Consultation – Review and recommend opportunities to modernize your infrastructure and reduce overhead. Having a managed services provider on contract can help you scale to accommodate new requests or scale down when resources are no longer needed.
  5. Software Updates – Patch, update, and upgrade your equipment and software to keep all systems running smoothly. Managed Services is rapidly re-emerging as an integral solution for companies looking to stay ahead of the curve in adopting and maintaining new technologies.
  6. Onsite Training – Teaching employees security awareness (65% of breaches are initiated by employees). In addition, on demand, on-site training makes sure your team gets the right skills for the right job. 

Choosing the Right MSP Company 

  1. Holistic Services – Look for companies that provide technical, functional, architectural, and training consultants who can help you keep your systems healthy and unlock their full potential.
  2. Flat Rate Contacts – Ask for a flat rate contract. From a cost perspective, one of the clear benefits of managed services is that it lowers labor costs and eliminates the cost of hiring and training new IT staff. Look for a company that offers a pricing model is that enables you to hire an entire team of IT professionals at a flat monthly rate.
  3. Free Discovery – Ask for a free discover call to determine if each potential company has the talent, experience and service agreements that meet your needs. Ask for a review of your current IT infrastructure.
  4. Responds Quickly – Find a company that can respond immediately to your needs. A managed IT services business geographically located in your area provides the ultimate timely support for all IT issues. In an emergency, location really matters. 

R&D Computers, Inc – Technology and Managed IT support Services in Norcross, GA

You need a managed IT service provider available 24/7, with real people to answer the phone, and seasoned technicians trained to get your IT problems solved. R&D Computers, Inc. has over 29 years in the business. Located in Norcross, Georgia, R&D Computers has the expertise to meet the managed IT needs of businesses of all sizes.  

Our team of certified technicians has a wide range of hardware and software expertise. We’re familiar with the latest operating systems and applications. We’ll get to the root of any problems you’re having and fix them fast. We are able to respond in a timely manner to troubleshooting, maintenance and security needs in the greater Atlanta area.   

For a reasonable monthly flat fee, our certified staff will keep your equipment running smoothly, networks secure, and supplies stocked while you focus on your business.  

Let’s talk. Call us at (800) 350-3071 or schedule a FREE discovery call and evaluation today!

Cybersecurity Awareness: Phishing And Smishing

Awareness is your best defense against phishing attacks. This week, we’re covering how to help users recognize phishing attacks, including those from SMS messages – sometimes referred to as “smishing.” Phishing is a cybercrime in which a target or targets are contacted by email, telephone, or text message by someone posing as a legitimate institution to lure them into providing sensitive data such as personally identifiable information (PII), banking, credit card details, and passwords. The data is then used to access important accounts and can result in identity theft and financial loss. There are many options for end-user education and phishing simulators that can help identify end users in your organization who might need more education. #BeAware #StayAware #StaySafe – by Darren Washington (R&D Computers, Inc. Senior Technician)

How Organized are Your Network’s Shared Files?

A fairly universal experience of office workers is the dreaded feeling you get when you can’t find a file. Whether it’s a word processing document, an image, scanned data, or a different type of digital file, odds are that you’ve experienced the time-consuming and aggravating task of not being able to find the data you’re looking for in your business’ shared network. Panic and, ultimately, frustration set in as you have to pull coworkers away from their tasks to help locate the file-or worse-you begin to recreate it. So, what can you do to bypass all of the undue stress that comes with an unruly digital filing system?

The first step is to determine and standardize filing labels throughout your organization. For example, name your document “ABC Company Invoice 5.30.16” instead of “ABC” or simply “5.30.16,” because descriptive labeling will help users locate the file later. Maintaining standardized folders and subfo…

R&D is now a Xerox Page Connect Re-Seller

R&D Computers, Inc. is now an authorized reseller of Xerox Imaging products that include the A3 (11” X 17”) Multi-function units and the Xerox Phaser line of laser printers. Xerox is raising the bar in the print industry with a new line of equipment that features improved reliability and maintainability.

ConnectKey is technology and software that connects multifunction printers to the way work gets done.  With ConnectKey, you can do much more than just print, scan, fax and copy. You can print from just about anywhere through mobile print capabilities. Also, documents can be scanned directly to cloud services like Google Drive, Evernote and Microsoft Office 365 for storage and collaboration. You can develop simple applications and embed them on the multifunction printer with easy-to-use tools. For example, a health insurance company can add a feature to its device that allows scanning of reimbursement claims directly into their payment system with just one touch. IT professionals can manage ConnectKey enabled multifunction printers easily, and make applications more accessible to your workforce – right from the device’s touch screen. Plus, ConnectKey provides a common user interface across multiple devices – making them easy to use. And, on multifunction printers enabled with ConnectKey, your data is secured and protected from malware with security from McAfee. ConnectKey enabled multifunction printers adapt to the way you work – on the go, virtually and through the cloud – allowing you to focus on what matters: your real business.

R & D Press Release

Since founding in 1992, R & D has evolved from a maintenance/repair organization of proprietary computer systems into a leading systems integrator and managed services provider. This broad background and experience has given R & D the unique ability to apply meaningful product and engineering advances to customer problems as opposed to selling short-sighted solutions just for the sake for new technology.