R&D Computers, Inc. FAQ
There are a number of factors that are used to determine the equipment needs for a department including number of pages printed per month, workflow needs, space available, functionality and the number of users.
MPS is the “Managed Print Services” and supports your printing, providing consumables, support, service and reporting to manage all things print related. MSP is the “Managed Service Provider” program that provides IT services including monitoring, patching, anti-virus, security, networking and backup support.
Please contact an Account Manager with any additional questions; they can also help escalate any support questions.
Our MPS program does not require you to purchase new or additional equipment to achieve a 30% savings and it does not require a long term contract that is difficult to get out of if you are not satisfied. We built our MPS program around service and workflow improvement so you can get the benefits without additional investment or long term commitments.