R&D Computers, Inc. FAQ
QUICK ANSWERS FOR CUSTOMERS MOST POPULAR QUESTIONS.
1. What is managed print services?
Managed Print Services definition is broad but the end result should provide visibility and control of your printing, save money, reduce your environmental footprint and support your move from paper to digital workflows.
2. What does Managed Print Service cost?
3. What are the benefits of MPS solution?
4. How big do we need to be to consider a managed print solution?
5. What is a TCO? (Total cost of ownership)
6. Can an MPS solution help me determine how to best use printer technology at my business?
7. Why does a print strategy matter to my organization?
8. What does a managed print environment support our “Going Green” initiative?
9. What is the assessment and how long does it take?
10. How do I request service for a supported printer?
11. How do I order toner and/or repair kits for supported printer?
12. How will I be billed?
13. Does my equipment have to be networked to be on the MPS program?
14. What criteria are used to determine the department equipment needs?
15. What is the different between MPS and MSP program?
16. Who do I contact for IT questions?
17. Who do I contact for addition questions?
18. What makes R&D Computers Managed print service program (MPS) unique?