Fixing Printer Stink and Free Up Your IT Staff with Managed Print Services
Let R&D Computers Worry About Your Printers
According to the whitepaper,‘Take the Pain Out of Printing’ by CDW, 40% of all printer-related issues account for half of help desk calls. This problem means that your IT department is busy dealing with toner and printer service calls rather than handling strategic IT projects.
Benefits of Managed Print Services
- Cost Savings – Avoid premature equipment replacements and prevent staff interruptions.
- Better Equipment Performance – Benefit from the expertise of highly qualified technicians.
- Improved Efficiency and Flexibility– Printers never down with managed ink/toner delivery and onsite repair services.
Why Do You Need Managed Print Services?
Let’s look at what makes printer and ink maintenance ‘stink’, and ways managed print services can help you solve these problems.
- Hardware & Software Problems – Outdated software, broken or obsolete hardware, unsecured networking, insufficient quality, or performance are often overlooked problems ready to bring your daily operations to a halt.
- Solution: Professional Installation. One way to prevent future printer problems is to hire an experienced company to manage the installation of your new equipment. When R&D performs the setup and installation as a part of our managed print services, we guarantee that your devices are perfectly installed and 100% ready to use.
- Solution: Preventive Maintenance: Managed Print Service provides a list of predefined procedures and tasks needed to keep printers in good condition and running smoothly.
- Benefits: Performing regular maintenance tasks keeps printers running smoothly and anticipates future issues, such as software updates. Equipment not properly maintained often requires premature replacements. The cost of purchasing new hardware far exceeds the monthly investment of managed print services’ preventive maintenance.
- Printer Down – Automatic Printer Repairs. Regardless of the reason, when business printers go down, it can significantly impact workflow and productivity. Printing delays occur. Urgent tasks may be postponed. And employees waste time troubleshooting or waiting for the printer to be fixed. Your business experiences reduced efficiency, which affects overall work output.
- Solution: Guaranteed Perfect Printer Repair and Installation. Remove replacing printers from your IT Team’s management list. Managed print services provide onsite and next- day service. R&D Computers’ managed print services contract includes delivery, installation, and integration of equipment. No wait time on ordering and installation.
- Benefit: Fast response with warehoused hardware and onsite and depot repair extends your hardware lifespan and guarantees uptime
- Benefit: All hardware assets are tagged to ensure smooth adoption and simplified support.
- Run Out of Ink – Statistics suggest that many organizations spend 1-3% of their total annual revenue on toner and ink. And most of the time, no one knows manages the cost or use of printer supplies.
- Solution: Save money. R&D Computers offers brand replacement or to save money, will suggest fully compatible replacement ink and toner that are remanufactured for all brands.
- Solution: We automatically coordinate the delivery of replacement cartridges, so the printer does not stop in the middle of an important job.
- Benefit: Printer and toner supplies are delivered and installed before our clients even notice they are needed.
Simplify Your IT Requirements
Simple Program, Simple Process. Customized ink/toner delivery and printer replacement/repair services provide a range of options that address current and future technology issues. Managed printer repair services aim to save you money while keeping your technology running smoothly by preventing glitches and hiccups in your daily operations. And best of all, Customizable monthly billing strategies cover all consumables, monitoring, repair, and software costs!
R&D Computers employs certified technicians with vast experience in working with hardware, software, operating systems, and security enhancements.
Schedule a FREE Consultation
R&D Computers’ Managed Print Services lower your equipment and repair costs and decreases the incidence of hardware failure. Customize your services to meet your needs and budget.
We work locally, respond quickly, understand your technological needs, and ensure operational and regulatory needs for your industry are met. Call us today at 770-416-0131 or visit randdcomp.com/contact for a free discovery call. Let’s discuss how we can help your business gain control of the hidden costs of hardware repair.
